Cardboard Social LLC
We're here to help you keep your foraging records safe and private. Since ShroomVault is a "Zero-Knowledge" app, we don't have access to your maps or pins, but we can help with technical questions!
The fastest way to get help is via email. We aim to respond within 24–48 hours.
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Your foraging data is stored locally on your device. If you have "Cloud Sync" enabled, a backup is stored in your personal iCloud (Apple) or Google Drive (Android). We never see your data.
Ensure you are signed into the same Apple/Google account as your old device. Open ShroomVault, go to Settings > Sync, and your data will automatically populate from your private cloud backup.
Weather features require ShroomVault Premium and an active internet connection. Ensure you have granted the app "Precise Location" permissions in your system settings.
Because we don't store your data on our servers, simply deleting the app from your device (and removing the shroomvault_backup.json file from your cloud drive) will permanently erase all records.